Your Privacy Is Our Responsibility

1 Introduction

77bv ("we", "our", or "the Company") is an online gaming platform in Bangladesh. We place the highest importance on the privacy of our users ("you" or "player"). This Privacy Policy ("Policy") explains how your personal information is collected, used, stored, and protected when you visit the website https://77bv.cam, create an account, or use our services.

By continuing to use this platform, you will be considered to have given your consent to the terms of this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services and contact our support team.

2 Key Definitions

The meanings of important terms used in this policy are as follows:

• Personal Information: Any information by which you can be directly or indirectly identified, such as name, email address, phone number, financial information, and so on.
• Processing: Any operation carried out on personal information — collection, recording, storage, modification, use, disclosure, or deletion.
• Cookie: Small data files stored on your device that help improve website functionality and user experience.
• Third Party: Any person or entity other than 77bv and the user.

3 Registration and Account Information

When you create an account or log in to 77bv, we collect the following information:

• Full name and date of birth (for age verification — our services are for users aged 21 and above only)
• Email address and mobile phone number
• Login credentials (password stored in encrypted form)
• Documents required for identity verification (copy of national ID card or passport)
• Address and residence information

4 Financial Transaction Information

We collect payment-related information to process deposits and withdrawals. 77bv supports local payment methods in Bangladesh — bKash, Nagad, Rocket, Upay, and bank transfer. Information collected during this process includes:

• Mobile banking account numbers (bKash, Nagad, Rocket, Upay)
• Bank account details (for bank transfers)
• Transaction history, amounts, and timestamps
• Deposit and withdrawal records

5 Automatically Collected Information

When you use our website, certain information is collected automatically:

• IP address and device identifier information
• Browser type, operating system, and device model
• Pages visited, click patterns, and session duration
• Referrer URL and advertising source (if applicable)
• Data collected through cookies and similar tracking technologies

6 Gaming Activity Information

To ensure fair play and improve service quality, we record:

• Game history, bet amounts, and outcomes
• Preferred game types and providers
• Bonus and promotion usage records
• VIP level and loyalty points information

7 Purposes for Using Information

Collected personal information is used for the following purposes:

• Account Management: Registration, login, identity verification, and ensuring account security.
• Transaction Processing: Completing deposits, withdrawals, and bonus payments. Minimum deposit is ৳500 and minimum withdrawal is ৳1,000.
• Service Improvement: Analysing your usage patterns to further improve the platform.
• Customer Support: Resolving your queries through 24/7 live chat and email support.
• Responsible Gaming: Identifying problematic gaming behaviour and providing assistance when needed.
• Fraud Prevention: Preventing unlawful activity, money laundering, and fraud.
• Marketing Communications: Sending promotional offers and updates subject to your consent.
• Legal Obligations: Complying with applicable laws and regulations.

8 Opting Out of Marketing Communications

We do not send marketing messages without your consent. If you have previously given consent and no longer wish to receive promotional emails or notifications, you can:

• Go to your account settings and change your notification preferences, or
• Email [email protected] to request an opt-out.

Even after opting out, transaction-related and important account notifications will still be sent, as these are essential for providing the service.

9 When Information Is Shared

77bv does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, limited information may be shared in the following cases:

• Payment Processors: Necessary information is shared with bKash, Nagad, Rocket, Upay, or banks to complete transactions.
• Technology Service Providers: Trusted partner organisations for hosting, analytics, and fraud prevention — bound by strict confidentiality agreements.
• Game Providers: Software providers such as Pragmatic Play, Spribe, JILI, or PG Soft receive the minimum information necessary to operate games.
• Legal Authorities: Information may be provided to competent authorities in the case of court orders, investigations, or legal obligations.
• Business Transfers: In the event of a company merger or acquisition — you will be notified in advance in such cases.

10 International Data Transfers

Our servers and some service providers may be located outside Bangladesh. For international data transfers, we ensure that the receiving party complies with prevailing international data protection standards and that the necessary contractual safeguards are in place.

11 Cookie Types and Use

We use the following types of cookies:

You can control or reject cookies from your browser settings. However, disabling certain essential cookies may affect website functionality.

12 Security Measures

77bv applies industry-standard security measures to protect your personal information:

• SSL/TLS encryption — all data transmissions are secured
• Password hashing — passwords are never stored in plain form
• Two-Factor Authentication (2FA) available
• Regular security audits and vulnerability assessments
• Data stored in secure data centres
• Role-based access control for staff data access

No method on the internet is 100% secure. However, we make every effort to protect your information and will notify you as quickly as possible if a security incident is detected.

13 Data Retention Period

We retain your information only for as long as necessary:

• Account Information: For the duration the account is active and at least 5 years after closure (as required by legal obligations).
• Financial Transaction Records: For the period prescribed by applicable legal regulations.
• Log Files and Technical Data: Up to 1 year.
• Marketing Consent Records: Retained for 3 years as evidence even after consent is withdrawn.

After the specified period, information is securely deleted or anonymised.

14 Your Rights Regarding Your Information

You have the following rights regarding your personal information:

• Right of Access: The right to obtain a copy of the information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your information in certain circumstances (where there is no legal obligation to retain it).
• Right to Restrict Processing: The right to request that use of your information be limited in certain cases.
• Right to Data Portability: The right to receive your information in a structured, commonly readable format.
• Right to Object: The right to object to the processing of your information for specific purposes, including direct marketing.
• Right to Withdraw Consent: The right to withdraw consent previously given at any time.

15 Protection of Minors

77bv's services are only for those aged 21 or older. We do not knowingly collect any information from minors. We verify age during the registration process. If we have unknowingly collected information from a minor, it will be deleted immediately upon discovery and the associated account will be closed.

If you know that a minor is using our platform, please let us know at [email protected].

16 Policy Updates

77bv may update this privacy policy from time to time. If significant changes are made to the policy, we will:

• Display a notice on the website.
• Send a summary of the changes to the registered email.
• Update the "Last Updated" date at the top of the policy.

If you continue using the platform after the changes, you will be considered to have agreed to the new policy. Therefore, it is recommended that you review this page regularly.

17 Related Policies & Documents

Alongside this privacy policy, the following documents may also be relevant to you:

• Terms & Conditions — Full terms of service use.
• Responsible Gaming — Healthy gaming habits & support.
• FAQ — Answers to common questions.